Pulsetto

Search

Help Center

Search for answers to your questions by entering keywords below, or look through our articles.

Need Help?

Contact Us

We will get back to you within 24 hours.

Join Pulsetto
Community

Connect with peers and seek advice from those who are already Pulsetto clients.

Use this
Help Center

Whatever your issue is - you'll find the answer to it here.

FAQs

Safety

Is Pulsetto Safe?

The Pulsetto device is FCC-certified. This means that Pulsetto is approved for well-being use and compliant with the strict laws of the Federal Communication Commission (FCC).

The FCC certification ensures that:

- Pulsetto is based on scientific evidence
- The Pulsetto is safe to use

For additional information, please refer to the disclaimer.

Pulsetto technology uses the lowest Bluetooth energy ultra-low radiofrequency energy (ULRE) – which safely passes into the body.

Has Pulsetto Been Tested?

Absolutely. Pulsetto Vagus Nerve Stimulation has undergone rigorous testing and has already demonstrated its effectiveness successfully for thousands of clients globally. For more information, please visit our Science page at https://pulsetto.tech/science/.

Is Pulsetto A Medical Device?

Pulsetto is considered a general wellness device. It doesn’t claim to diagnose, treat, cure, or prevent any medical condition. Always consult your medical provider regarding any medical concerns.

Contraindications Of Using Pulsetto

Contraindications include but are not limited to:
- Users with an active implantable medical device, such as a pacemaker, hearing aid implant, or any implanted electronic device
- Users with a metallic device such as a stent, bone plate, or bone screw implanted at or near their neck
- Users who are using another device at the same time (e.g., TENS Unit, muscle stimulator) or any portable electronic device (e.g., mobile phone)

The safety and efficacy of Pulsetto have not been evaluated in the following users or situations:
- Users with uncontrolled hypertension, hypotension, bradycardia, or tachycardia
- Users with a history of baseline cardiac disease or atherosclerotic cardiovascular disease, including congestive heart failure, known severe coronary artery disease, or recent myocardial infarction (within 5 years)
- Users with a history of abnormal baseline ECG, prolonged QT interval, or arrhythmia
- Users who have had surgery to cut the vagus nerve in the neck (cervical vagotomy)
- Pediatric users
- Pregnant women
- Users with active cancer or cancer in remission
- Users with abnormal cervical anatomy
- Users with a history of brain tumor, aneurysm, bleed, or head trauma
- Users with a history of syncope or seizures

How To Use

How do I set up the Pulsetto device?

Please turn to our Quick Start Guide

How often can I use Pulsetto?

There are no restrictions on daily device use. However, it is advised to use it 2-3 times a day and take a 45-60 minute break between sessions.

What does each light mean?

🟣 Glowing Purple Light - The session has started
🔵 Glowing Blue Light - Device is booting
🔴 Glowing Red Light - Device is charging
🟢 Glowing green Light - Device is ready for pairing

How do I charge the Pulsetto?

Plug the USB-C cable into the device charging point. Connect the other end of the USB-C cable to the power outlet minimum requirement of 0.5A.

The device doesn't provide a charging indicator for a fully charged state. However, it takes approximately one hour to reach a 100% battery level.

Technical Issues

I can’t pair my device to an app

Watch a video guide for assistance:

The power button got stuck

If the power button becomes stuck, you can easily fix it by following this instructional video:

My left/right side is stronger than the other one

You can manually adjust the intensity of the left or right side in the program settings. Please increase the intensity of the weaker side. If the issue persists, please contact us at info@pulsetto.tech.

Shipping And returns

What is Pulsetto’s return policy?

We believe you'll be delighted with your Pulsetto device. However, for your peace of mind, we provide a 21-day money-back guarantee from the day you receive your device. If the results are not to your satisfaction, you can return your Pulsetto to us for a full refund. For additional details, please visit our Returns Policy.

Are there any additional costs or subscription fees?

The Pulsetto device is a one-time purchase that comes without any additional fees, subscriptions, or charges. Enjoy the full functionality of your Pulsetto without worrying about ongoing costs.

However, for users seeking enhanced features and personalized experiences, we offer optional add-ons such as the Premium app subscription and other programs designed to support you on your journey to a healthier life. These additional offerings are entirely optional, allowing you to tailor your Pulsetto experience based on your preferences and wellness goals.

How long does the Pulsetto warranty last?

Every Pulsetto device comes with a standard 2-year warranty. For those who prefer an added layer of assurance, we offer an optional extension of 2 extra years of warranty.

Which payment methods do you accept?

You can make secure payments using various credit cards (Visa, MasterCard, American Express) and PayPal. Rest assured, our secure checkout ensures the safety and protection of your data.

Where do you deliver?

We offer free delivery to nearly all corners of the world. For more detailed information, please refer to our Shipping Policy.

What can I do if I’m not satisfied with the product?

If you're not satisfied with your Pulsetto, you have the option to return it within 21 days of receiving it, and we'll provide a full refund (refer to our Returns Policy). For any further inquiries, feel free to reach out to us at info@pulsetto.tech.

About Pulsetto & Vagus Nerve

What is vagus nerve stimulation?

The vagus nerve is the major highway between your brain and internal organs. It releases neurotransmitters that reduce blood pressure and heart rate and increase alertness and focus. The purpose of Pulsetto is to provide stress resilience and well-being to people from all walks of life by utilizing effective methodologies and cutting-edge technology.

Based on decades of expertise working with stress and trauma-related conditions, we are bringing to the mainstream market a vagus nerve activation technology that will enable customers to treat conditions such as stress, poor sleep, and anxiety.

You can find additional information here: https://pulsetto.tech/science/

What effects can I expect from the vagus nerve stimulation?

Stimulating the vagus nerve increases its activity, resulting in a drop in heart rate, an increase in HRV (heart rate variability) within 3–4 weeks, and the activation of the parasympathetic nervous system. This makes you calmer, less stressed, less anxious, and results in better sleep.

Some factors could affect your results, however. If your HRV is under 50, it is too low, meaning you can have issues with your gut, ability to relax, blood pressure, and several other things. If it is around 80, it is very good. And 100, of course, means it’s perfect.

When can I start feeling the effect?

The use effect varies depending on the individual’s health condition and severity of the symptoms but usually occurs within 1–30 days. The elderly with severe body imbalances and people with severe symptoms experience rapid effects within 1–3 days, while healthy people may experience the effects after 30 days.

80% of Pulsetto customers see a substantial improvement in their stress and anxiety levels after 3–4 weeks. The time necessary to see a difference varies from person to person and might range from 1–2 days to 4–6 weeks.

When and where can Pulsetto be used?

Pulsetto should be used in situations where the user is seeking relaxation: before sleep, before/while meditating, after sport, before sleep, in between meetings, or while relaxing, etc.

If you have chronic stress or anxiety concerns, it is recommended that you use the first session for stress or anxiety within the first hour of getting out of bed; the application will remind you of the second session if necessary. In terms of a sleeping program, we recommend utilizing it one hour before sleep; the application will remind you of the second session if necessary.

Otherwise, you can use it as needed when you are experiencing stress or anxiety. The application includes extensive information.

Users should not use Pulsetto:

- While driving, operating machinery, or during any activity that may put the patient at risk of injury
- Near microwave machines, magnetic resonance imaging, radiofrequency surgical, or computer-aided tomography machines
- In an explosive atmosphere or in the presence of flammable gas mixtures

Does the Pulsetto device emit EMF radiation?

The device connection is activated through Bluetooth, which emits low levels of nonionizing radiation. Such exposure is not harmful to humans.

Where is Pulsetto manufactured?

The product is made in Europe – Lithuania (components, plastics, electrical engineering, PCB, quality control, product assembly, Application).

Can I buy more gel to use with Pulsetto?

Absolutely. You can purchase the gel here: https://pulsetto.tech/pulsetto-gel/